Returns

HOW TO RETURN YOUR ONLINE ORDER

Step 1.

Download, print and complete our returns form. You will need to put this completed form into your returns package.

Step 2.

Visit our dedicated Royal Mail page to arrange a free return.

If asked to choose retailer, please select - L'Oreal (UK) Ltd

Royal Mail will email you a returns label with QR code to present the QR code at your post office.

Step 3.

Drop off your returns package at your nearest post office. Show your QR code at the post office to get your free returns label printed.